System Manual

Mapped visual documentation for customers and store owners.

What's New in iSoX

Customer App Dashboard

Step 1 of 4

Welcome to iSoX — Your Store Discovery Dashboard

Store Categories

Step 2 of 4

Browse Stores by Category

Customer Earning Points

Step 3 of 4

Earn Reward Points When You Shop

Order Token Verification

Step 4 of 4

Present Your Order Token for Pickup Verification

1 / 4

Phase 1: Discovery & Identity

01 Browse

Find local stores

02 Search

Locate specific vendors

03 Profile

Update personal details

Phase 2: Mao AI Shopping

04 Inquiry

Conversational shopping

05 Scout

AI identified matches

Phase 3: Selection & Cart

06 Products

Explore grid view

07 Cart

Adjust quantities

Phase 4: Transaction & Fulfillment

08 Logistics

Select delivery/pickup

09 Payment

PayNow & Direct settlement

10 Token

Secure e-receipt

Phase 5: Direct Communication

11 Chat

Contact store direct

12 Tracking

Status follow-up messages

What's New in iSoXM

Admin Control Center

Step 1 of 8

Admin Control Center Setup

Store Dashboard

Step 2 of 8

Store Dashboard at a Glance

Supplier Pinning

Step 3 of 8

Pin & Manage Your Suppliers

AI Expiry Alerts

Step 4 of 8

AI-Powered Expiry Intelligence

Promotional Points

Step 5 of 8

Customer Reward Points System

Company Dashboard

Step 6 of 8

Company Owner Dashboard

Dial Delivery Zones

Step 7 of 8

Dial Delivery Zone Configuration

Unified Sales View

Step 8 of 8

Unified Company Sales View

1 / 8

Phase 1: Admin & Connectivity

01 Core

Permissions & Alerts

02 Admin

Identity setup

03 Rates

USD/ZWG Configuration

04 Hardware

Thermal Printer Link

Phase 2: Inventory Mastery

05 Grouping

Structure categories

06 Logic

Activate/Deactivate sections

07 Catalog

Operational Overview

08 Expansion

Insert new items

09 Updates

Modify existing menu

10 Dashboard

Live stock health

11 Balancing

Individual adjustments

12 Mass Edits

Bulk movement control

13 Sync

Active synchronization

14 Audit

Verified Stock Notifications

Phase 3: Point of Sale (POS)

15 Walkin

Traditional retail checkout

16 Filters

Refined item lookup

17 Select

Category-based POS

18 Scanning

In-app QR Camera use

19 Detection

Instant Cart addition

20 Labels

Generate QL reports

21 External

Handling outliers

22 Tender

Multi-currency payment

23 Complete

Finalize checkout

24 Verify

Confirmation screen

Phase 4: Order Logistics

25 Tracking

Monitor guest orders

26 Status

Real-time movement

27 Lookup

Scan customer tokens

28 Config

Preset communication states

29 Messaging

Chat direct with customer

30 Routes

Manage dial delivery

Phase 5: Intelligence & Reporting

31 Analysis

Store quick analysis

32 Filters

Data refinement

33 Preview

Visualize results

34 Export

PDF & CSV downloads

35 Mao Chat

AI driven analytics

36 Context

Deep dive inquiries

37 Discovery

Revenue intelligence

38 Summary

Quick AI reports

39 Insight

Analyst feedback

Phase 6: Desktop Infrastructure

40 Admin Hub

Complete desktop overview

41 Data View

High-density statistics

42 Inventory

Desktop menu management

43 Cashier

Widescreen checkout Ops

44 Audit

Operational management view

Phase 7: Supplier Ecosystem

S1 Pin

Pin verified suppliers

S2 Connect

Supplier connections hub

S3 Config

Configure supplier terms

S4 Engage

Supplier engagement view

S5 Restock

Dispatch restock requests

Phase 8: Company Intelligence

C1 Dashboard

Company owner overview

C2 Sales

Unified cross-outlet sales

C3 Stock

Centralized stock view

C4 Outlets

Store outlet overview

C5 Users

Owner user management

C6 Points

Promotional points setup

C7 Rewards

View customers who earned

Phase 9: Delivery & Alerts

D1 AI Alerts

AI expiry agent active

D2 Stats

Store quick stats panel

D3 Orders

Online orders chat view

D4 Chat

Customer chat room

D5 Zones

Configure delivery zones

D6 Order POS

Cashier order sales point